AdviceAid SelfServ

This section illustrates different methods for linking to AdviceAid SelfServ from a local authority website.

Landing Page Link

The default SelfServ landing page provides general information about the AdviceAid service.

https://epicforest.adviceaid.uk

Launch AdviceAid

Triage Page Link

If you prefer instead to provide the introductory text on your website it is possible to link directly to the AdviceAid triage process.

https://epicforest.adviceaid.uk/questions

Start Questionnaire

AdviceAid Interactive Messaging

Experimental

We are currently working on a prototype for an interactive multi-channel messaging service in partnership with LivePerson.

This service integrates with your localised AdviceAid content, but allows the conversation to be handed-off over to a human advisor at any time

Web Messaging

To try out the browser based messaging click the floating icon in the right hand corner of the page.

Facebook Messenger

To start a session using Facebook Messenger please click button below:

Start

WhatsApp

We are currently working on an integration to allow customers to interact with AdviceAid via WhatsApp Business.

More

For a comprehensive list of available messaging channels please see here.